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Modeling in General
General discussions about modeling topics.
Royal Model contact
deerstalker36
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Western Australia, Australia
Joined: May 16, 2010
KitMaker: 145 posts
Armorama: 132 posts
Posted: Saturday, October 13, 2018 - 07:50 PM UTC
does anyone have any issues contacting Royal Model?

i've got a defective piece of photoetch, but their contact page doesnt send any messages through
Vicious
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Queensland, Australia
Joined: September 04, 2015
KitMaker: 1,309 posts
Armorama: 960 posts
Posted: Saturday, October 13, 2018 - 10:16 PM UTC
you tried instead using their contact page to contact them directly with their email ....

info@royalmodel.com
Dragon164
#226
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British Columbia, Canada
Joined: February 20, 2012
KitMaker: 1,829 posts
Armorama: 1,016 posts
Posted: Sunday, October 14, 2018 - 08:26 AM UTC
I was missing a photo film from one of their kits and they sent out a new one straight away!

Great customer service!

Cheers Rob.
deerstalker36
Visit this Community
Western Australia, Australia
Joined: May 16, 2010
KitMaker: 145 posts
Armorama: 132 posts
Posted: Monday, October 15, 2018 - 12:44 AM UTC
Managed to get through and had a similar reply, pass them my address and they'll send a new one through. Brilliant customer service